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Delivery Information

We pride ourselves on our speedy delivery, and dispatch most orders on the same day as we receive them. We keep stock of almost all of our lines to avoid delays; however please allow up to 10 days for delivery, either if we do not have stock of your item, or if it is made to order.
Please feel free to call and check the progress of your order at any time. If there is a longer delay to delivery, then we will keep you well posted.
 
We deliver to the following countries
Australia
Austria
Belgium
Canada
Cyprus
Czech Republic
Denmark
Estonia
Falkland Islands (Malvinas)
Finland
France
Germany
Gibraltar
Greece
Hong Kong
Hungary
Iceland
Ireland
Israel
Italy
Japan
Latvia
Luxembourg
Malta
Monaco
Netherlands
New Zealand
Norway
Poland
Portugal
Slovakia (Slovak Republic)
Slovenia
Spain
Sweden
Switzerland
United Kingdom
United States
 
If you live in a country not listed above
Orders placed for delivery to countries not listed above will have to go through a manual procedure.
Once the online shopping cart is ready for check out, customers will have to either:
1) print out the cart contents and send us a fax, or
2) copy and paste the cart contents into an email and send it to us.
Please see our contact information page.
Delivery Costs
The dispatch department will then provide you with a quote for delivery which will be added to the total amount.
Payments
Once agreed, payments can ONLY be accepted in the form of Bank Transfer or Bank Draft (established customers may then use credit cards).
 
Next Working Day Delivery
We also offer a next working day delivery service. This costs and additional £4.50, and the order must be placed before 4pm on the previous day. This is only available within the UK, and you should receive your order the following day.
Please note that a next working day delivery is not guaranteed to arrive on a Saturday, if the order is placed on a Friday. However, this is a very rare occurence.
NB: This is subject to the items ordered being in stock at the time.
 
Delivery Charges
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Our packages are discreet with no identifying marks to show where the package has come from or what is inside.

packaging
address
Courier deliveries have specialist delivery labels with no contents details on display. Mail deliveries are marked Private and Confidential followed by the name and address.